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الزبائن بالنسبة الى المحل او المتجر او الشركة تماماً كالمياة بالنسبة للانسان، ولكن ليس كل Customersare welcome, just as not all water is safe to drink.
فهناك انواع متعددة ومختلفة من Customers يصنفوا ضمن فئة المشاكسين او الغير مرغوب فيهم ولكن يفرض الواقع عليك التعامل مع هؤولاء الزبائن ولكن
It’s best to let them go, as doing so can be a major win compared with keeping them and continuing to work with them. In today’s article, we’ll discuss eight types
of difficult customers you may not want to work with, and how to avoid and steer clear of them, according to Inc. magazine, published in
the United States.
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Window-Shopping Customers:
Some types of customers don’t buy; they just browse, look around, and put off making a decision. The best way to deal with them is to talk with them and get to the bottom of things.
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Surprise Customers:
Some customers negotiate a deal with you, and that’s normal. What isn’t normal is when you feel you’ve closed the deal with them and everything has
They may surprise you by demanding a price cut, threatening not to buy from you otherwise. All you need to do is reject their request and stand your ground: they can either buy at a price that ensures you make a good profit,
or not. Don’t regret it if they leave without buying; they never intended to purchase in the first place.
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Exploitative Customers:
Some ask for detailed reports on the offers you could make them after receiving substantial discounts, then use those reports to pressure other sellers
into lowering their prices. All you need to do is refuse to prepare detailed price reports.
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Rejecting customers:
No matter how hard you try to convince some people that what you offer could benefit them, they simply won’t be persuaded. The best way to deal with them is to save your time and effort for other people.
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Difficult customers:
If someone approaches you with an unethical request or asks you to conduct business in a way that violates religious principles and customary standards, don’t do business with them. Protect your reputation and the reputation of
What they have achieved.
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Procrastinating customers:
When you agree with someone on a specific time to complete a purchase, but they make an excuse to delay it—and then postpone it again—it’s best not to waste your time with them. Walk away.
Disregard doing business with them; you’ll be better off.
Pretentious customers:
Someone claims to be authorized by a company and to have broad powers to complete sales and purchases on the company’s behalf, but their actions suggest otherwise and show that they’re deceitful.
It’s best not to lose them as a contact. Try to find out what’s behind their behavior, and expand your network to determine whether they’re telling the truth.
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Job seekers:
Have you ever encountered someone who walked into a shop or store pretending to be a customer, inspected the merchandise, and then asked the person in charge for an opportunity
work, you can help him by offering advice and information that will enable him to find a job, but don’t hire him at your company because he didn’t
make his intentions clear from the outset. Someone who wants a job shouldn’t have to play the role of a customer first.




