Emotional intelligence and interpersonal skills are in demand and more important than ever. Mastering these skills

will help you lead your team and achieve your work-related goals.

The opinions expressed by participants from رواد الأعمال are their own, some companies may tend to overlook

المهارات الشخصية والتركيز على المهارات الصعبة. فعندما أصدر موقع LinkedIn قائمته الخاصة بأكثر المهارات المطلوبة

for 2020 earlier this year, it noted that it was no surprise that computer skills dominated

the hard skills category, as the pandemic swept the world in March and forced a shift from office work to working from home.

إن الخمس مهارات الأولى بالنسبة لموقع LinkedIn هي الإبداع والإقناع والتعاون والقدرة على التكيف والذكاء العاطفي.

While delivering lectures to executives on soft skills, three new skills were added: self-motivation, time management, and

storytelling. Understanding each skill and how to practice it will give you a great advantage over your competitors.

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Creativity

Creativity is a great way to bring new ideas to any business. So, explore different industries in other countries

and learn about the concepts they use that could apply to your field. Brainstorm in small groups,

write down your ideas, then share them with everyone. Include silly and crazy ideas—anything goes.

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The Skills That Set Elite Business Leaders Apart

Persuasion

لفهم الإقناع يتفق معظم الناس على أن Robert Cialdini مؤلف كتاب “تأثير الإقناع في علم نفس” هو الشخص الذي يجب

turn to. In his book, he discusses the six universal principles of persuasion: reciprocity, scarcity, authority, consistency,

liking, and consensus.

وقبل كل شيء لا بد من العلم بأنه يجب علينا ألا نستغل هذه المهارات حيث يقول مستشار المبيعات 

Jeffery Gitomer “الناس لا يحبون أن يتم بيعهم لكنهم يحبون الشراء ” ولهذا السبب عند تطبيق هذه المبادئ نحتاج

إلى التفكير في حكمة أرسطو الذي قال “إن الشخصية هي أكثر وسائل الإقناع فعالية “.

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Cooperation

Collaboration takes teamwork to a whole new level. It brings together people with different skills and diverse perspectives

to complete a project, often without a leader. Teams that can leverage this skill recognize that communication is critical.

That’s why it’s important to keep all lines of communication open among team members.

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Adaptability

We are in the 21st century, where change is happening at an incredible pace, and it’s impossible for us to predict what lies ahead in the

coming years. Virtual reality, augmented reality, and many other technologies will change the way we work, which is why

The importance of companies staying ahead of emerging technologies rather than waiting until they become popular. Getting started early means that learning

سيكون أسهل.

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Emotional intelligence

Emotional intelligence (EQ) بأنه “القدرة على إدراك مشاعر المرء والتحكم فيها والتعبير عنها، والتعامل مع العلاقات

الشخصية بحكمة وتعاطف”. أولئك الذين يتمتعون بمستوى عالٍ من الذكاء العاطفي يكونون أكثر قدرة على التعامل

high-pressure situations, resolve conflicts, and respond to constructive criticism. This skill is in high demand for teams, especially those made up of

خلفيات مختلفة.

وفقًا لمسح أجرته CareerBuilder فإن 75٪ من مديري التوظيف قيموا الذكاء العاطفي على معدل الذكاء. كما يتم تدريس

more easily to employees than hard skills (which reflect technical expertise), while emotional intelligence takes more

الوقت time and understanding to learn and teach.

The Importance of Emotional Intelligence in Organizational Management

الدافع الذاتي

Burnout is a normal challenge that many entrepreneurs have to deal with. This is the world we live in today, and this is

where self-motivation plays the biggest role in achieving the level of success we want. That’s why we all need to

learn how to manage our energy. Energy comes not only from a balanced diet, but also from our personal drive to achieve

Flexibility and commitment when working with team members.

Personal motivation is directly linked to our mindset. Research has shown that people with a growth mindset are more likely

to succeed in the work they take on because they believe they can improve.

Resilience comes from having the courage to overcome challenges, but that doesn’t mean we should be hesitant about our choices. Instead, we should

learn to manage risk so we can identify the opportunities best suited to our strengths and know when to outsource

and when not to.

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Time management

High performance is directly linked to how people manage their time. Most رواد الأعمال people do work hard, but what sets

those who succeed apart from those who struggle and fail is their ability to put these three things into practice

(planning, prioritizing, and performing).

-التخطيط: يشرح المؤلف الأكثر مبيعًا براين تريسي أهمية التخطيط قائلاً، “كل دقيقة تقضيها في التخطيط توفر 10 دقائق

في التنفيذ حيث يمنحك هذا عائدًا بنسبة 1000 بالمائة “

- Prioritization: Prioritization is simply about understanding where best to use the resources available to you. Stephen

Covey explained that tasks should be divided into urgent and important ones, and went on to explain that the key to success is focusing on what matters

غير العاجلة.

-الأداء: كما يقول Gary Vaynerchuk “التنفيذ هو اللعبة” بدون التنفيذ حتى أفضل خطة ستفشل.

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رواية القصص

يوضح فيلسوف الأعمال الأمريكي الراحل Jim Rohn الاختلاف في رواية القصص الرائعة من خلال

مناقشة Cicero و Demosthenes وهما خطيبان عظيمان في العصور القديمة. “فقد قيل إنه عندما يتحدث Cicero تشعر

الجماهير بالرهبة وتصرخ يا له من خطاب رائع” وعندما يتحدث Demosthenes كان الناس يقولون “دعونا نرحل” إن ما يميز

a storyteller apart is the ability to inspire people to take action, because storytellers understand how to reach us on a deeper level.

ولمس أرواحنا.

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How can you improve your storytelling skills?

يتمثل أحد الحلول في الانضمام إلى Toastmasters (هي منظمة التوستماسترز العالمية إنها مؤسسة غير ربحية تعليمية

that organizes clubs around the world to help people communicate and speak in public, and teach them leadership skills.

The organization was founded on October 22, 1924.

تقول Erin Meyer مؤلفة كتاب The Culture Map “يعمل ملايين الأشخاص في أماكن عالمية بينما يشاهدون كل شيء

from their own cultural perspective and assuming that all differences, disagreements, and misunderstandings are rooted in personality. This is not due to

laziness. Many well-intentioned people do not educate themselves about cultural differences because they believe that if they focus on

الاختلافات الفردية، فسيكون ذلك كافياً “.