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New or startup businesses don’t necessarily have the money or other resources to maintain their budgets. But
with a small business marketing guide to help you develop a clear business strategy.
Jason Demers, CEO of EmailAnalytics, said that a business marketing strategy is a set of plans
designed to raise awareness of your business while increasing sales and revenue by acquiring new customers.
Stephen Jaenke, founder and CEO of Digimark Australia, added that people are looking for a solution
A problem, entertainment, or a way to distract themselves. If your product or service meets any of these needs,
you’ll attract customers.
But your product or service can’t speak for itself. It needs a little help—and that’s where
marketing strategy comes in.
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How do you develop a marketing strategy for a small business?
The first step in developing a small business marketing strategy is to think about your audience.
“You need marketing if you want your target audience to find you,” Demers said, adding, “If
your competitors are marketing and you aren’t, they’ll get all the business instead of you.”
Your audience is out there, but they may not know about you if you don’t put your business out there.
Jainky said, “Without marketing, you’re relying on hard selling. You’re approaching people who aren’t ready and don’t know who you are,
and may not even know they have a problem. Marketing helps people discover small businesses and identify the problem they
the challenges they face and the solution your business provides.”
The following steps can help you develop a basic plan that will take shape into your broader marketing strategy. Here’s a guide to
small business marketing, how to define your brand, and how to start attracting your audience.
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1. Define your brand
When you think of a brand, you usually think of a company name, such as Apple or Sony. However, that’s not all a brand
is. So, how do you define your brand?
Jainkey said that developing a brand is an essential first step in any marketing strategy, explaining: “You first need to identify
why you’re in business. If people can’t recognize you and understand why you do what you do, you don’t have a brand.”
Build a brand story that explains how and why you started your business. Typography and your logo are important elements
of your brand, but they’re not as important as its story. The story is the glue that holds everything together.
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2. Build Brand Awareness
Once you’ve defined your brand, the next step is to make sure people know about it. Everyone knows your brand
هو عميل محتمل.
Jainky said, “Content is one of the best ways to build brand awareness. Visual, written,
and audio content can establish a business as an industry expert and provide value without making customers feel like they’re being sold to.”
Alison Ver Hallen, owner of AV Writing Services, added that content is certainly important, but it’s also important to share it
with the right people—your target audience.
She added, “Content marketing and social media marketing are both important, but be careful: there are so many
options for these things. So don’t skip the first step: identify your target audience and where they spend their time, and you can make sure
that your marketing efforts put you in front of the right people.”
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3. Conduct market research
If you’re having trouble identifying your audience, the first step is to conduct some market research.
Jainkee said, “Market research helps you determine whether you have a viable product or service, how saturated the market is, and which
gaps you can fill, among other important things. To do this, use social listening on Facebook and Twitter, where
you can join groups and discover the problems people are facing.”
Search forums such as Quora and Reddit, and record the questions people ask. Bring all these questions together and look for
common themes.
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4. Buyer Persona
It may seem silly at first to create fictional customers with made-up lives and hobbies, but the more detailed they are, the
ذلك أفضل.
“Your market research should help guide this,” says Genki. “Essentially, this means identifying a fictional person who represents a segment of the market.”
who represents a segment of the market.”
Demers added, “If you’ve already started a business, you probably have an idea of who your target audience is
already; but it’s always a good idea to create a customer persona—a profile of your ideal target customer’s demographics. This can include
age, gender, and marital status, as well as job title and annual income.”
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5. Research Your Target Audience
You can’t run a successful business without customers, which is why experts and experienced business owners take
getting to know their audience very seriously.
Jenke said, “Many small business owners struggle to find a target audience because they feel they’re limiting their
options by narrowing their focus. It’s important to remember that choosing a target audience doesn’t limit your marketing;
it simply focuses your attention.”
If you don’t have any customers yet, research your top competitors and find out what kinds of customers they target.
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6. Create a website
Even if you don’t plan to sell products online, having a website is essential. When a potential customer finds
For a new business, they’ll review it and look it up on social media and its website.
A business website is a great, easy way to establish credibility with your audience.
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7. Set a Marketing Budget
You can handle all your marketing in-house, but that may not be your best bet. Consider hiring
a consultant or outsourcing your marketing efforts to a small-business marketing agency.
It may be best to hire a consultant, even for a one-time consultation, to determine a suitable budget that will meet
Your goals; budgets can vary widely based on your industry, competition, and product or service.
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8. Choose Your Marketing Channels
Marketing channels are the different ways you reach your target audience. Email is one popular digital marketing channel,
and each platform you use to reach a segment of your audience counts as a separate channel.
Jankie said, “Most business owners default to Facebook, and it’s a good channel to focus on; most people still
use it every day, and it’s unlikely to go anywhere. It also keeps updating the options available
For business owners on an ongoing basis.”




