Workplace conflicts are among the factors that most affect a company’s or organization’s productivity. If they become frequent, they can

escalate into disputes and make it harder for employees to work well together, ultimately affecting their performance.

Managers should address these conflicts constructively and ease tensions by defining responsibilities

and areas of expertise, assigning roles and tasks among employees, and coordinating their efforts. Here are the rules

you should follow when conflicts arise at work.

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First: Make time for discussion

شراكة العمل As in marriage, you need to set aside time to work on your relationship with your partners.

You spend 70 percent of your time at work, so you need to put the same effort into creating harmony at work as

you do at home.

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Second: Handle disagreements with an open mind

People are diverse and have different perspectives. Resolving workplace conflicts requires finding common ground, without

expecting one side to submit to the other. Instead, make an effort to understand the other person’s point of view and how they arrived at it.

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Third: Always accept apologies

Always be willing to admit when you’re wrong, and be fully open to listening as someone else explains their side.

The story shows that resentment is never productive.

So say what you want to say, make your case, and then do what’s best for the team.

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Fourth: Embrace diversity

Workplaces are diverse, and employees come from different communities and cultures. As a result, something that is acceptable

to one employee may seem offensive or hurtful to another.

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Fifth: Choose your words carefully

Sometimes, a disagreement may exist only in our minds, with no basis in the outside world.

 لذلك علينا استخدام “كلمات آمنة” للإشارة إلى أننا غير غاضبين من الشخص الآخر، ونشعر بالإحباط منه 

Because of this situation, it may seem a little strange, but it takes the pressure off and immediately reminds us that

this isn’t criticism of one another.

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Sixth: Respect others

Disagreeing with someone’s opinion is completely different from fighting, so you should be open to change

as needed and listen to your partner.

Explain to your team how you respectfully disagree with their opinion and, most importantly, how to reach a solution.

A solution comes from listening to that person and writing down notes about your point of view instead of openly disagreeing with them

High, and once they’ve finished explaining their point of view, you can respond in a way that shows you listened and value their opinion.