{"id":23367,"date":"2021-01-24T16:22:04","date_gmt":"2021-01-24T13:22:04","guid":{"rendered":"https:\/\/www.ibtdi.com\/?p=23367"},"modified":"2021-01-24T16:22:04","modified_gmt":"2021-01-24T13:22:04","slug":"7-simple-steps-to-earn-your-customers-trust","status":"publish","type":"post","link":"https:\/\/www.ibtdi.com\/en\/7-%d8%ae%d8%b7%d9%88%d8%a7%d8%aa-%d8%a8%d8%b3%d9%8a%d8%b7%d8%a9-%d9%84%d8%aa%d9%83%d8%b3%d8%a8-%d8%ab%d9%82%d8%a9-%d8%b9%d9%85%d9%84%d8%a7%d8%a6%d9%83\/","title":{"rendered":"7 Simple Steps to Earn Your Customers' Trust"},"content":{"rendered":"

\"5<\/p>\n

 <\/p>\n

One thing many business and project owners overlook is how to build your customers\u2019 trust and turn them into loyal customers. <\/span><\/p>\n

They stay with you for a long time and keep buying your products. This means they trust you and the products you offer to help them <\/span><\/p>\n

\u0645\u0634\u0627\u0643\u0644 \u0645\u0639\u064a\u0646\u0629 \u064a\u0648\u0627\u062c\u0647\u0648\u0646\u0647\u0627\u060c \u0641\u0623\u0646\u062a \u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u062d\u0627\u0644\u0629 \u0631\u0642\u0645 1 \u0627\u0644\u0645\u0641\u0636\u0644 \u0644\u0647\u0645 \u0644\u062d\u0644 \u0647\u0630\u0627 \u0627\u0644\u0646\u0648\u0639 \u0645\u0646 \u0627\u0644\u0645\u0634\u0627\u0643\u0644 \u0648\u064a\u0644\u062c\u0626\u0648\u0646 \u0644\u0643 \u062d\u062a\u0645\u0627.\u00a0<\/span><\/p>\n

.<\/p>\n

<\/figure>\n

Publish positive reviews on your online store:\u00a0<\/span><\/strong><\/span><\/h2>\n

Your online store should support ratings and reviews, allowing members to rate <\/span><\/p>\n

your products, whether their reviews are positive or negative. When a new customer visits your online store and browses the products you <\/span><\/p>\n

offer, seeing lots of positive reviews from previous customers who have done business with you and purchased the product will automatically build trust <\/span><\/p>\n

in the product and strongly encourage them to buy it from you.<\/span><\/p>\n

.<\/p>\n

Make sure your customers can always find and contact you:<\/span><\/strong><\/span><\/h2>\n

To build your customers\u2019 trust, it\u2019s a good idea to stay in touch with them throughout business hours through various channels, <\/span><\/p>\n

such as Facebook, WhatsApp, and other social media platforms. If your company is large, you should have a team <\/span><\/p>\n

Make sure customer inquiries are answered promptly, and keep live chat available as much as possible so that<\/span><\/p>\n

customers can chat directly with your team. When existing and potential customers can reach your team <\/span><\/p>\n

easily and quickly, and find valuable answers to their questions, they\u2019ll have much greater confidence in your store and products.<\/span><\/p>\n

Simple Ways to Earn and Keep Your Customers\u2019 Trust<\/a><\/p>\n

Strategies for Retaining Customers and Increasing Their Loyalty<\/a><\/p>\n

.<\/p>\n

Have a Frequently Asked Questions (FAQ) page:\u00a0<\/span><\/strong><\/span><\/h2>\n

To build your customers\u2019 trust, create a page that answers all the questions someone might have when visiting your store for the first time, along with <\/span><\/p>\n

clear, complete answers. One of the first things customers will look for in your store is this section, to learn more <\/span><\/p>\n

about your store and what it offers, so make sure your FAQ section includes all the information customers need to know.<\/span><\/p>\n

\u0648\u064a\u0637\u0644\u0639 \u0639\u0644\u064a\u0647\u0627.\u00a0<\/span><\/p>\n

\"You're<\/p>\n

.<\/p>\n

Have a clear policy for everything:\u00a0<\/span><\/strong><\/span><\/h2>\n

\u00a0\u0643\u0644 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0643\u0628\u064a\u0631\u0629 \u0648\u0627\u0644\u0631\u0627\u0626\u062f\u0629 \u0644\u062f\u064a\u0647\u0627 \u0633\u064a\u0627\u0633\u0629 \u062e\u0627\u0635\u0629 \u0628\u0647\u0627 \u062a\u0633\u064a\u0631 \u0639\u0644\u064a\u0647\u0627 \u062f\u0627\u0626\u0645\u0627\u064b \u0648\u0644\u0627 \u062a\u062d\u064a\u062f \u0639\u0646\u0647\u0627\u060c \u0648\u064a\u062c\u0628 \u0623\u0646 \u062a\u0643\u0648\u0646 \u0647\u0630\u0647 \u0627\u0644\u0633\u064a\u0627\u0633\u0629 \u0645\u0643\u062a\u0648\u0628\u0629 <\/span><\/p>\n

and included in your store\u2019s policies. For example, explain your product return policy to customers, including when returns are accepted <\/span><\/p>\n

and what the requirements are, as well as how many days customers have to get a refund if they\u2019re not satisfied with a product. You should also make sure your policy <\/span><\/p>\n

and user agreement are fully explained in your store, and clearly outline the store\u2019s privacy policy.<\/span><\/p>\n

\u062c\u062f \u0636\u0631\u0648\u0631\u064a.\u00a0<\/span><\/p>\n

Four Ways to Boost Your Confidence as an Entrepreneur<\/a><\/p>\n

4 tips to go from bankruptcy to becoming a millionaire<\/a><\/p>\n

.<\/p>\n

Build a strong presence across all social media platforms:\u00a0<\/span><\/strong><\/span><\/h2>\n

You should share daily posts and topics on social media with your customers. This builds trust <\/span><\/p>\n

between you and your customers by showing that you provide professional services\u2014not that you simply want to sell them your products and be done with it. It\u2019s also important to respond<\/span><\/p>\n

to their comments and questions, engage with them, and livestream for your store\u2019s followers every day or at least once a week. <\/span><\/p>\n

This helps them feel comfortable with you and builds trust over time.<\/span><\/p>\n

.<\/p>\n

Make sure your online store is completely free of technical issues:\u00a0<\/span><\/strong><\/span><\/h2>\n

Check your online store from time to time to make sure it\u2019s easy to navigate and browse products, and ensure <\/span><\/p>\n

that it looks great and works well on mobile devices, and that the purchase buttons and other features work <\/span><\/p>\n

properly. Make sure your store\u2019s payment gateway works efficiently and that your store is fast to browse, without taking too long to load<\/span><\/p>\n

its pages. Website speed is one of the key factors that helps customers trust you.<\/span><\/p>\n

.<\/p>\n

\n

How to Win Customers: Part Two<\/a><\/p>\n

From Failure to Excellence: Gillette\u2019s Success Story<\/a><\/p>\n<\/figure>\n

Make sure your online store\u2019s web address is secured with an SSL certificate:\u00a0<\/span><\/strong><\/span><\/h2>\n

An SSL certificate means that your website address\u2014and the data transferred to and from it\u2014is encrypted, <\/span><\/p>\n

so no one can access or read the data while it is being sent to the other party. The certificate appears as follows: <\/span><\/p>\n

notice the \u201cs\u201d after \u201chttp,\u201d shown in green. It stands for \u201csecure,\u201d meaning the website is safe and protected, and customers can <\/span><\/p>\n

\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062f\u0641\u0639 \u0641\u064a\u0647 \u0628\u0628\u0637\u0627\u0642\u0627\u062a\u0647\u0645 \u0627\u0644\u0627\u0626\u062a\u0645\u0627\u0646\u064a\u0629 \u0628\u062f\u0648\u0646 \u0623\u064a \u0645\u0634\u0627\u0643\u0644.\u00a0<\/span><\/p>\n

Marketing also helps build customers\u2019 trust in a product. This happens when people who have already bought it speak positively <\/span><\/p>\n

about how effective and good it is, encouraging a hesitant prospective customer who has not yet decided to buy to make a purchase right away. <\/span><\/p>\n

And without hesitation, especially if the person who told them about the product\u2019s effectiveness is a close friend or relative.<\/span><\/p>","protected":false},"excerpt":{"rendered":"

  \u0645\u0646 \u0627\u0644\u0623\u0634\u064a\u0627\u0621 \u0627\u0644\u062a\u064a \u064a\u063a\u0641\u0644 \u0639\u0646\u0647\u0627 \u0643\u062b\u064a\u0631 \u0645\u0646 \u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0648\u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0647\u064a \u0643\u064a\u0641 \u062a\u0632\u064a\u062f \u062b\u0642\u0629 \u0639\u0645\u0644\u0627\u0626\u0643 \u0641\u064a\u0643 \u0648\u062a\u062c\u0639\u0644\u0647\u0645 \u0639\u0645\u0644\u0627\u0621 \u0623\u0648\u0641\u064a\u0627\u0621 \u0648\u064a\u0628\u0642\u0648\u0646 \u0645\u0639\u0643 \u0644\u0641\u062a\u0631\u0629 \u0637\u0648\u064a\u0644\u0629 \u0648\u064a\u0634\u062a\u0631\u0648\u0646 \u0645\u0646\u062a\u062c\u0627\u062a\u0643 [\u2026]<\/span><\/p>\n","protected":false},"author":3,"featured_media":23368,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_ibtdi_aa_focus_keyword":"","_ibtdi_aa_secondary_keywords":"","_ibtdi_aa_audience":"","_ibtdi_aa_tone":"","_ibtdi_aa_summary":"","_ibtdi_aa_reviewer_name":"","_ibtdi_aa_reviewer_bio":"","_ibtdi_aa_reviewer_url":"","_ibtdi_aa_reviewed_date":"","_ibtdi_aa_service_id":"","_ibtdi_aa_related_ids":"","_ibtdi_aa_human_reviewed":"","_ibtdi_aa_disable":"","_ibtdi_aa_disable_links":"","_ibtdi_aa_sources":"","_ibtdi_aa_update_notes":"","footnotes":""},"categories":[491],"tags":[23133,23135,23134,6670],"class_list":["post-23367","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-491","tag-7-----","tag-23135","tag-23134","tag-6670"],"_links":{"self":[{"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/posts\/23367","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/comments?post=23367"}],"version-history":[{"count":0,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/posts\/23367\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/media\/23368"}],"wp:attachment":[{"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/media?parent=23367"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/categories?post=23367"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/tags?post=23367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}