{"id":18600,"date":"2019-04-16T23:03:09","date_gmt":"2019-04-16T20:03:09","guid":{"rendered":"https:\/\/www.ibtdi.com\/?p=18600"},"modified":"2019-04-16T23:03:09","modified_gmt":"2019-04-16T20:03:09","slug":"how-do-you-keep-your-customers-love","status":"publish","type":"post","link":"https:\/\/www.ibtdi.com\/en\/how-do-you-keep-your-customers-love\/","title":{"rendered":"How Do You Keep Your Customers Loyal?"},"content":{"rendered":"<div class=\"panel\">\n<div data-io-article-url=\"http:\/\/www.arrajol.com\/content\/107231\/%D8%A7%D9%84%D8%B1%D8%AC%D9%84-%D8%A7%D9%84%D9%86%D8%A7%D8%AC%D8%AD\/%D9%83%D9%8A%D9%81-%D8%AA%D8%AD%D8%A7%D9%81%D8%B8-%D8%B9%D9%84%D9%89-%D8%AD%D8%A8-%D8%B9%D9%85%D9%84%D8%A7%D8%A6%D9%83-%D9%84%D9%85%D8%A7-%D8%AA%D9%82%D8%AF%D9%85%D9%87-%D8%B4%D8%B1%D9%83%D8%AA%D9%83-%D9%85%D9%86-%D9%85%D9%86%D8%AA%D8%AC%D8%A7%D8%AA-%D9%88%D8%AE%D8%AF%D9%85%D8%A7%D8%AA-%D8%9F\">\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/encrypted-tbn0.gstatic.com\/images?q=tbn:ANd9GcQzuoIwfIKqhTFPEwVuSKJTe3IHrMYI15OAJQCPjvgoCfszg0Mt\" alt=\"Cute little picture\" \/><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">Success in your professional life is much like success in other areas of life: achieving it may be easy, but maintaining it is certainly difficult. In the midst of all that <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">fierce business competition among companies and organizations offering products or services similar to yours, standing out and earning loyalty <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">and customers\u2019 affection for what the company offers is harder than the success you achieved at the start of your career.<\/span><\/p>\n<p>.<\/p>\n<blockquote>\n<h2 style=\"text-align: center;\"><span style=\"font-size: 28px; font-family: 'comic sans ms', sans-serif; color: #00ccff;\">4 Steps to Help You Create the Best Offers for Your Company\u2019s Products<\/span><\/h2>\n<\/blockquote>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">Although this may be difficult, it is certainly not impossible. Many giant companies across a wide range of industries have maintained their position <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">at the top for hundreds of years\u2014and continue to do so.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">In the following report, we\u2019ll share the key points and steps for earning the affection and loyalty of the most important factor in your company\u2019s success: your customers.<a href=\"https:\/\/www.ibtdi.com\/en\/eight-types-of-customers-prefer-not-to-deal-with-them\/\">Customers<\/a> \u0644\u0645\u0646\u062a\u062c\u0627\u062a <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">and your company\u2019s services, ensuring you always stand out from the crowd.<\/span><\/p>\n<p>.<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-size: 28px; font-family: 'comic sans ms', sans-serif; color: #00ccff;\"><strong>1- Continuous Development\u00a0<\/strong><\/span><\/h2>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">Offering your customers a great product is certainly a wonderful achievement, but it isn\u2019t enough to ensure you stand out. After your product has dominated the market for some time, competing companies\u2019 products <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">will begin to make customers feel bored with repeatedly consuming or using your product. It remains unchanged, with no new innovations or improvements added, <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">and over time, the product\u2019s sales will decline.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">According to William Stark, one of the most prominent owners of American oil companies during the last century, developing and innovating a product more than once during <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">The public is one of the magic ingredients that creates a hidden bond between customers and a product, helping the business behind it stay at the top.<\/span><\/p>\n<p>.<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-size: 28px; font-family: 'comic sans ms', sans-serif; color: #00ccff;\"><strong>2- Anywhere, Any Way!<\/strong><\/span><\/h2>\n<p style=\"text-align: center;\">\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">You may think that creating a dedicated customer service team within your company is the only way to properly gauge reactions to the products you offer.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\"> Your company\u2019s public and customers\u2014but in an age of competition and open markets, a department may not meet <a href=\"https:\/\/www.ibtdi.com\/en\/how-to-improve-and-develop-customer-service\/\">Customer Service<\/a> your expectations, because you need to be fully prepared <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">to receive feedback from the public about your company\u2019s products at any time and through any communication channel\u2014not just by contacting customer service.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">A customer service department should therefore include specialists across all communication channels, whether Facebook, Twitter, other chat apps, or messaging. <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">Traditional electronic channels, or even text and paper-based communication, are important and essential. When customers feel that it\u2019s easy to reach the people responsible for the product they use, <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">their trust and loyalty to the company\u2019s products grow.<\/span><\/p>\n<p>.<\/p>\n<blockquote>\n<h4><\/h4>\n<\/blockquote>\n<h2 style=\"text-align: center;\"><span style=\"font-size: 28px; font-family: 'comic sans ms', sans-serif; color: #00ccff;\"><strong>3. Expand Your Horizons<\/strong><\/span><\/h2>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">Opening many branches and direct sales outlets for your company\u2019s products is clear proof of success. But success is still not 100% complete. Even if <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">you\u2019ve succeeded in the real world, you\u2019re still completely absent from the virtual world\u2014which is one of the most important factors in increasing product marketing and growing profits.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">So don\u2019t think twice about entering virtual markets. Offer online sales through your website, or create official company pages on social media sites <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">Major social media platforms such as Facebook, with the option to purchase and ship your products through them.<\/span><\/p>\n<p>.<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-size: 28px; font-family: 'comic sans ms', sans-serif; color: #00ccff;\"><strong>4- More Knowledge!<\/strong><\/span><\/h2>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">When it comes to the relationship between your company or its products and your customers, you shouldn\u2019t settle for less. In addition to setting up a comprehensive customer service department, as mentioned earlier, you should also<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\"> \u062a\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0645\u0648\u0627\u0642\u0639 \u0627\u0644\u0645\u062a\u062e\u0635\u0635\u0629 \u0648\u0627\u0644\u062a\u064a \u062a\u062a\u0645\u064a\u0632 \u0628\u0634\u0639\u0628\u064a\u0629 \u0643\u0628\u064a\u0631\u0629 \u0641\u064a \u0625\u0628\u0631\u0627\u0632 \u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u062b\u0644\u00a0<strong>Product Hunt<\/strong>\u00a0\u0648\u0641\u062a\u062d \u0645\u0633\u0627\u062d\u0627\u062a \u0645\u0646 \u0627\u0644\u062a\u0635\u0648\u064a\u062a \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">for the public to choose the best products across a range of fields.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">Of course, this lets you understand how popular and widely recognized your products have become, and how much customers and consumers love them.<\/span><\/p>\n<p>.<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-size: 28px; font-family: 'comic sans ms', sans-serif; color: #00ccff;\"><strong>5- A Long-Term Relationship\u00a0<\/strong><\/span><\/h2>\n<p style=\"text-align: center;\">\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">This means that your company\u2019s relationship with its customers doesn\u2019t end once they buy a product, as you might think. In fact, the relationship begins after the purchase and never ends. <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">At your company\u2019s branches and offices, or at your points of sale, an experienced team is always ready to help customers understand anything they need to know about your products.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\"> This creates a strong personal relationship between the company and the customer\u2014which is exactly what you need to maintain your competitive edge.<\/span><\/p>\n<p>.<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-size: 28px; font-family: 'comic sans ms', sans-serif; color: #00ccff;\"><strong>6- \u0643\u0646 \u0645\u0639\u0647\u0645<\/strong><\/span><\/h2>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">As a business owner, you probably won\u2019t be able to keep track of how customers feel about your products after purchase. But if you have the resources, consider <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">hiring specialists to monitor customer feedback on your products at regular intervals and identify their strengths and weaknesses over time. <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">Long-lasting use.<\/span><\/p>\n<p>,<\/p>\n<blockquote>\n<h4><\/h4>\n<\/blockquote>\n<h2 style=\"text-align: center;\"><span style=\"font-size: 28px; font-family: 'comic sans ms', sans-serif; color: #00ccff;\"><strong>7- More Support<\/strong><\/span><\/h2>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">You should recognize that your company\u2019s customers won\u2019t want to contact customer service every time they have a question about your products or want to learn about<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\"> your company\u2019s offers, prices, and new products. That\u2019s why it\u2019s best to provide products with small booklets that serve as comprehensive guides to using them, and create <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">online videos explaining everything about your company\u2019s products.<\/span><\/p>\n<p>.<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-size: 28px; font-family: 'comic sans ms', sans-serif; color: #00ccff;\"><strong>8. Put yourself in their shoes<\/strong><\/span><\/h2>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">Without a specialized team with the skills to earn customers\u2019 trust and understand their personalities and preferences for the company\u2019s different types of products, <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">you won\u2019t fully understand what customers want or be able to earn their complete trust through the products or services you offer, which is certainly what <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">It affects the company\u2019s financial returns.<\/span><\/p>\n<p>.<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-size: 28px; font-family: 'comic sans ms', sans-serif; color: #00ccff;\"><strong>9-\u00a0 \u062a\u0628\u0627\u062f\u0644 \u0627\u0644\u062e\u0628\u0631\u0627\u062a\u00a0<\/strong><\/span><\/h2>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">Hold meetings among different teams at the company\u2019s sales outlets, within the Customer Service Department, and in any other department that interacts and communicates with customers.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\"> This allows team members to share their experience, helping them build the capabilities to serve customers better and strengthen their skills. <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">in the simplest way possible.<\/span><\/p>\n<p>.<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-size: 28px; font-family: 'comic sans ms', sans-serif; color: #00ccff;\"><strong>10. Make them feel special<\/strong><\/span><\/h2>\n<p style=\"text-align: center;\">\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">In every interaction between you or your team and your customers, each customer should feel special and important to the company. This will make every customer <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">feel a friendly connection with the company\u2019s employees and owner, with comfort and trust becoming the defining features of the relationship between customers and its products. This is <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20px; font-family: 'comic sans ms', sans-serif;\">exactly what you should strive to achieve.<\/span><\/p>\n<\/div>\n<div class=\"hide-for-small-only\" style=\"text-align: center;\"><\/div>\n<\/div>\n<div class=\"article-tags\" style=\"text-align: center;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>&nbsp; \u0644\u0627 \u064a\u062e\u062a\u0644\u0641 \u0627\u0644\u0646\u062c\u0627\u062d \u0641\u064a \u062d\u064a\u0627\u062a\u0643 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0643\u062b\u064a\u0631\u0627\u064b \u0639\u0646 \u0627\u0644\u0646\u062c\u0627\u062d \u0641\u064a \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062d\u064a\u0627\u0629 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u0641\u062a\u062d\u0642\u064a\u0642\u0647 \u0633\u0647\u0644 \u0648\u0644\u0643\u0646 \u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u064a\u0647 \u0635\u0639\u0628 \u0628\u0643\u0644 \u062a\u0623\u0643\u064a\u062f \u0641\u0648\u0633\u0637 \u0643\u0644 \u062a\u0644\u0643 \u0627\u0644\u0645\u0646\u0627\u0641\u0633\u0629\u00a0\u0627\u0644\u0634\u0631\u0633\u0629<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":3,"featured_media":18601,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_ibtdi_aa_focus_keyword":"","_ibtdi_aa_secondary_keywords":"","_ibtdi_aa_audience":"","_ibtdi_aa_tone":"","_ibtdi_aa_summary":"","_ibtdi_aa_reviewer_name":"","_ibtdi_aa_reviewer_bio":"","_ibtdi_aa_reviewer_url":"","_ibtdi_aa_reviewed_date":"","_ibtdi_aa_service_id":"","_ibtdi_aa_related_ids":"","_ibtdi_aa_human_reviewed":"","_ibtdi_aa_disable":"","_ibtdi_aa_disable_links":"","_ibtdi_aa_sources":"","_ibtdi_aa_update_notes":"","footnotes":""},"categories":[491],"tags":[18708,10265,18709,284,18707,4269,10882],"class_list":["post-18600","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-491","tag-18708","tag-10265","tag-18709","tag-284","tag-18707","tag-4269","tag-10882"],"_links":{"self":[{"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/posts\/18600","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/comments?post=18600"}],"version-history":[{"count":0,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/posts\/18600\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/media\/18601"}],"wp:attachment":[{"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/media?parent=18600"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/categories?post=18600"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/tags?post=18600"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}