{"id":11081,"date":"2017-12-12T20:55:37","date_gmt":"2017-12-12T17:55:37","guid":{"rendered":"https:\/\/www.ibtdi.com\/?p=11081"},"modified":"2017-12-12T20:55:37","modified_gmt":"2017-12-12T17:55:37","slug":"%d9%83%d9%8a%d9%81-%d8%aa%d9%8f%d8%ad%d9%81%d8%b2-%d9%81%d8%b1%d9%8a%d9%82-%d8%b9%d9%85%d9%84%d9%83-%d9%81%d9%8a-%d8%b4%d8%b1%d9%83%d8%aa%d9%83-%d8%a7%d9%84%d9%86%d8%a7%d8%b4%d8%a6%d8%a9-%d8%9f","status":"publish","type":"post","link":"https:\/\/www.ibtdi.com\/en\/%d9%83%d9%8a%d9%81-%d8%aa%d9%8f%d8%ad%d9%81%d8%b2-%d9%81%d8%b1%d9%8a%d9%82-%d8%b9%d9%85%d9%84%d9%83-%d9%81%d9%8a-%d8%b4%d8%b1%d9%83%d8%aa%d9%83-%d8%a7%d9%84%d9%86%d8%a7%d8%b4%d8%a6%d8%a9-%d8%9f\/","title":{"rendered":"How to Motivate Your Startup Team"},"content":{"rendered":"

 <\/p>\n

\"Image<\/a><\/p>\n

Anyone who works or has worked in customer service knows how demanding the field can be Customer Service<\/a> extremely demanding, and how difficult it is to stay alert throughout the workday. Customer service representatives must<\/span><\/p>\n

handle repetitive requests and mistreatment from customers every day, so it\u2019s easy to understand why they may become burned out or frustrated. <\/span><\/p>\n

\u0645\u0646 \u0648\u0642\u062a \u0644\u0627\u062e\u0631.<\/span><\/p>\n

If your employees are unhappy and unmotivated, it will inevitably affect your customers, who may have a bad experience with your company\u2014and that can hurt your startup. That\u2019s why you should <\/span><\/p>\n

Maintaining employee morale and ensuring that nothing negatively affects them in the workplace are essential to the overall health of a customer service operation.<\/span><\/p>\n

But how can you motivate your team and keep them satisfied? How can you ensure their productivity stays high and doesn\u2019t decline?<\/span><\/p>\n

Here are seven creative ideas for how to Motivation<\/a><\/span>your customer service team.<\/span><\/p>\n

.<\/p>\n

1) Understand what motivates them:<\/strong><\/span><\/h2>\n

To motivate your team successfully, it\u2019s essential to understand them. Since everyone is different, you need to know what motivates each person and how it affects <\/span><\/p>\n

their individual performance, as well as which incentives may influence them.<\/span><\/p>\n

The easiest way to find the answers to these questions is to conduct polls or surveys, hold brainstorming sessions, and have one-on-one conversations. <\/span><\/p>\n

\u0645\u0639 \u0627\u0644\u0641\u0631\u064a\u0642.<\/span><\/p>\n

.<\/p>\n

2) Maintain ongoing communication<\/strong><\/span><\/h2>\n

Communication is essential for keeping your employees motivated. Show that you care about their well-being and happiness; otherwise, they will feel <\/span><\/p>\n

bored and overlooked, and may consider leaving the company because they don\u2019t feel that the company cares about them or their opinions.<\/span><\/p>\n

You can prevent this by having daily conversations with them, warning them about additional workloads during sales periods, and recognizing good performance.<\/span><\/p>\n

.<\/p>\n

3) Encourage friendly competition:<\/strong><\/span><\/h2>\n

Nothing adds a little extra motivation to everyday tasks like some friendly competition among team members. It\u2019s not only one of the most effective ways <\/span><\/p>\n

to motivate the whole team, but it also encourages your team to perform better together.<\/span><\/p>\n

If you set challenging goals for them, they\u2019ll work together to achieve them. This fosters a spirit of friendly competition among them.<\/span><\/p>\n

.<\/p>\n

4) \u0627\u0644\u062a\u0642\u062f\u064a\u0631:<\/strong><\/span><\/h2>\n

One of the best ways to retain your team members and boost morale is to recognize their efforts and reward good performance. This ties back to the first point: when you know <\/span><\/p>\n

and understand your team, you can offer rewards that reflect their efforts. These can take many forms, such as creating a rewards system, remembering birthdays <\/span><\/p>\n

and work anniversaries, and making sure they get breaks and time off from time to time.<\/span><\/p>\n

.<\/p>\n

5) Empower Your Team:<\/strong><\/span><\/h2>\n

Your team needs the right tools to work effectively and deliver exceptional customer service, so make sure they have them.<\/span><\/p>\n

Another great way to motivate them and increase productivity is to delegate some of your authority. You can do this by assigning different employees leadership roles <\/span><\/p>\n

at different times, or simply changing their responsibilities so they can learn a wide range of skills and grow.<\/span><\/p>\n

.<\/p>\n

6) Provide Training Opportunities:<\/strong><\/span><\/h2>\n

Although most companies provide initial training, many don\u2019t offer refresher courses to current employees\u2014and that\u2019s a mistake.<\/span><\/p>\n

Companies with successful customer service systems often invest in their employees by providing ongoing training. They also give them opportunities to develop new skills, <\/span><\/p>\n

which will benefit both you and your employees in the long term.<\/span><\/p>\n

.<\/p>\n

7) Make time for fun:<\/strong><\/span><\/h2>\n

Many companies make a conscious effort to bring a little joy into the workplace to motivate their employees. In fact, this is one of the best ways<\/span><\/p>\n

to do just that, as it helps you and your employees connect in a more positive frame of mind and gives them a chance to relax and unwind after stressful periods.<\/span><\/p>","protected":false},"excerpt":{"rendered":"

  \u0643\u0644 \u0645\u0646 \u064a\u0639\u0645\u0644 \u0623\u0648 \u0642\u062f \u0639\u0645\u0644 \u0641\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u0639\u0631\u0641 \u0643\u064a\u0641 \u0627\u0646 \u0645\u062c\u0627\u0644 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u062c\u0647\u062f\u0629 \u062c\u062f\u0627\u064b\u060c \u0648\u0645\u062f\u0649 \u0635\u0639\u0648\u0628\u0629 \u0623\u0646 \u062a\u0628\u0642\u0649 \u064a\u0642\u0636 \u0637\u0648\u0627\u0644 \u0641\u062a\u0631\u0629 \u0627\u0644\u0639\u0645\u0644. [\u2026]<\/span><\/p>\n","protected":false},"author":3,"featured_media":11112,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_ibtdi_aa_focus_keyword":"","_ibtdi_aa_secondary_keywords":"","_ibtdi_aa_audience":"","_ibtdi_aa_tone":"","_ibtdi_aa_summary":"","_ibtdi_aa_reviewer_name":"","_ibtdi_aa_reviewer_bio":"","_ibtdi_aa_reviewer_url":"","_ibtdi_aa_reviewed_date":"","_ibtdi_aa_service_id":"","_ibtdi_aa_related_ids":"","_ibtdi_aa_human_reviewed":"","_ibtdi_aa_disable":"","_ibtdi_aa_disable_links":"","_ibtdi_aa_sources":"","_ibtdi_aa_update_notes":"","footnotes":""},"categories":[491],"tags":[8482,1676,1677,14566,4269,12428,14567,14565],"class_list":["post-11081","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-491","tag-8482","tag-1676","tag-1677","tag-14566","tag-4269","tag-12428","tag-14567","tag-14565"],"_links":{"self":[{"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/posts\/11081","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/comments?post=11081"}],"version-history":[{"count":0,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/posts\/11081\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/media\/11112"}],"wp:attachment":[{"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/media?parent=11081"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/categories?post=11081"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ibtdi.com\/en\/wp-json\/wp\/v2\/tags?post=11081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}