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Do you understand your emotions and how they affect your decision-making? Have your emotions ever clouded your judgment? Known for The successful leader strength and decisiveness, but
What about emotional intelligence? It may seem unrelated to business and management, but it is closely and directly connected to them. In fact, a manager’s level of emotional intelligence
أو القائد يؤثر على قدرته على الحسم والقوة.
تُعرف مجلة سايكولوجي توداي Psychology Today الذكاء العاطفي على “أنه القدرة على تحديد عواطفك وعواطف الآخرين وإدارتهم”. فيتميز
الشخص ذو الذكاء العاطفي بالقدرة على إدارك مشاعره و ترويضها والتحكم بها (بالإضافة إلى مشاعر الآخرين).
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Helps leaders understand their subordinates
يجب أن يتمتع “القائد الحقيقي” بقدرٍ كافٍ من الذكاء العاطفي كي يساعده في فهم مرؤوسيه ولكن لسوء الحظ يعتقد بعض الموظفين أن رؤسائهم سيئون
that they feel disconnected from the workplace. This problem has caused the U.S. workforce to lose more than $400 billion in annual
productivity.
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أسوأ المديرين
The worst managers lack empathy or emotional intelligence, yet are unaware that they need it because their narcissistic behavior allows them to see only
معتقداته وانحيازاته.
ولا يتسبب المدير المفتقر للتعاطف في تثبيط الموظفين حوله فحسب بل إنه يحول حياة الموظف الذي لديه طموح وآمال إلى جحيم.
Over the past 20 years, the business world and its various components have been radically transformed by advanced technologies. But one thing has remained constant: low job satisfaction.
Even among employees earning more than $100,000, 64% still feel dissatisfied with their jobs.
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Employee communication
Communicating with and listening to employees is one of the most important elements of emotional intelligence. It helps you understand their feelings and the impact those feelings have. For example, you might
A member of your employee’s family may develop a serious illness, causing them stress and anxiety that could affect their performance at work. If you’re a manager with
strong emotional intelligence, you’ll talk with the employee and suggest ways to organize or postpone their assigned tasks until they’re ready to work with full focus.
You may also find that some employees are dealing with serious mental health conditions, such as depression and chronic anxiety. In these cases, emotional intelligence helps you recognize their need for support
والمساعدة الاحترافية.
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The importance of emotional intelligence in understanding your employees
إلى جانب تلك الأمور الصحية الخطيرة، تظهر أهمية الذكاء العاطفي في المعاملات اليومية بين المدير والموظفين. فعندما تفهم شخصيات الموظفين
and how they feel about one another, you can anticipate and prevent conflicts and form more effective teams by knowing who will work well together. As
You can improve your management style to get the best performance from your employees.
Emotional intelligence is also an important factor when deciding whether to hire a new employee, as you’ll be observing how each candidate interacts with other employees.
It’s also a good idea to ask your employees to help with the hiring process if they’ll be working directly with the new hire, as this will make them feel that you value
their opinion and rely on them to build Team (وهذا يعكس الكثير من الذكاء العاطفي.)
يجب أن يتمتع القادة والروؤساء بالقدرة على التكيف مع الظروف المتغيرة في أماكن عملهم، أو في أدوارهم الخاصة ودور أعضاء فريقهم. فقد ذكر
Chinese President Xi Jinping once said at a job fair that emotional intelligence enables people to adapt more effectively to society. This
makes sense. When you are aware of your emotions, can manage them, and understand the feelings of those around you, you are better equipped to adapt to a constantly changing world—and perhaps
become a successful leader in it.
According to Harvard Business Review, emotional intelligence is an essential leadership skill. To be an effective leader, you must
يكون بارعًا في إدارة علاقاته بطريقة إيجابية.
Researchers Dr. Jack Zenger and Dr. Joseph Folkman, founders of the leadership development and training firm Zenger Folkman, compiled more than 100,000 reports
Hear directly from employees at hundreds of different companies and organizations about their managers, and discover nine key traits shared by the most successful leaders.
Here are some examples most closely associated with emotional intelligence:
- Inspire and motivate those around them.
- Focus on collaboration among team members, fostering a spirit of synergy and a better employee experience.
-التصرف بنزاهة وأمانة مع كل موظف في فريق العمل.
- Build trust by consistently acting with integrity and honesty.
Developing and supporting others, while continually celebrating employees’ achievements and encouraging them to keep learning and building their skills.
Building relationships consistently and valuing every team member and their interests.
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ومن المثير للدهشة أنه عندما يكون لديك مدير عظيم، تتضاعف أرباح الشركة. هذا صحيح – مضاعفة الأرباح لأن أداء الموظفين يتحسن وإقبالهم على
work increases. Many of us may think emotional intelligence has no impact on company performance or profits, but it’s the secret key that many overlook—and it opens the door to success.
بأبسط الطرق.




